Frequently Asked Question - DGE Cricket

Frequently Asked Question

To ensure that your cricket bat, pads or gloves are of the correct fit, please click our size guide page Or, if you prefer to speak to a member of our team, please do not hesitate to get in touch.
Australia Post/Star Track delivery times for orders within Australia should be anywhere between 3 to 7 days. However, if you live in a particularly remote area, please allow 10 days. Very occasionally there might be a slight delay. If you have not received your order within 14 days, please contact us.

You can speak to one of our friendly experts in website, through emails or on a phone call to clear all your general doubt before and after the purchase. To talk to someone please contact us.

Refund policy is only available on items that are factory faults or lost orders. If the product is the wrong size, return your item and swap it for the same item in a different size. * You will be responsible for the cost of the shipping back to our warehouse. * Return the product to us within 30 days of the date of purchase, in its original condition together with proof of purchase. * Original condition means the item hasn’t been opened or used, still in its original packing and accessories are included. * No delivery charges will be refunded.

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